The following privacy statement applies to any customer data collected and/or held by Coqbull (Burgerchick). At Coqbull, the privacy and protection of personal data is treated with the utmost seriousness. Our privacy statement sets out the data protection practices currently in place within the company. We fully endorse and adhere to the principles of the Data Protection Acts 1998 and 2003 and also the GDPR regulations of 2018. Specifically, we state that we will: Obtain and process information fairly. Keep it only for one or more specified, explicit and lawful purpose. Use and disclose it only in ways compatible with these purposes. Keep it safe and secure. Keep it accurate, complete and up to date. Ensure that it is adequate, relevant and not excessive. Retain it for no longer than is necessary for the purpose or purposes intended. Give a copy of his/her personal data to that individual, on written request. If at any time you believe that this web site has not adhered to these principles, please notify Coqbull by email [email protected] and we will use all commercially reasonable efforts to promptly determine and correct the problem.
Your Data & GDPR
Coqbull will collect data on our customers for different purposes which are detailed below. Your data can be reviewed by yourself at any time by submitting an access request to [email protected]. You also have the right to delete your information from our database at any time by again emailing your details to us. This data will be used for sending marketing materials and reviewing analytical data relating to reservations and website usage of Coqbull.
Data Access Requests
Coqbull (Burgerchick) provides for data access requests from our customers. This information will be returned to the customer within one month of request, we also provide a free opt-out service for all data subjects. It is a clearly identifiable opt-out mechanism for each individual marketing platform and is available to all our customers free of charge. Full extraction from all platforms should be emailed to [email protected] detailing full deletion request.
Storing and transferring your Personal Data
In operating our website and marketing efforts it may become necessary to transfer data that we collect from you to locations outside of the European Union for processing and storing. By providing your personal data to us, you agree to this transfer, storing or processing. We do our upmost to ensure that all reasonable steps are taken to make sure that your data is treated stored securely.
Unfortunately the sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically, sending such information is entirely at your own risk.
Coqbull (Burgerchick) will collect some information on you just so we can manage your dinner reservation or event. This information may also be used for marketing but this only be upon your consent.
Your Name, Phone, Email address and payment information may be taken when making a reservation and this information is stored by our Reservation software, namely Open Table and only used for purposes relating to your reservation and not accessed for any other reason or passed onto 3rd parties.
Online ordering system: Data processing policy
When your credit or debit card account information is being transmitted to our Reservations software, namely OpenTable, or through the site, it will be protected by cryptographic protocols, such as Transport Layer Security (TLS 1.2). To be clear, OpenTable does not itself store your credit or debit card account information, and they do not have direct control over or responsibility for your credit or debit card account information. It uses third party payment processors that are the controllers of your credit card information. The contracts with third parties that receive your credit or debit card account information require them to keep it secure and confidential.
When you consent for your details to be used for marketing purposes, we will export your contact details into our marketing database. The details we will export are Name, Email & Phone number and date/time of your reservation. More details of how this data is then used will be detailed below under ‘Marketing Database’
Coqbull provides Wi-Fi to our customers on-site. Please contact staff for details.
Where consent is given, we will extract some personal information and import to our ‘Marketing Database’ which is detailed below how this information is used. The details we will extract would be name, email, and phone.
Our Marketing Database
We collect different information from customers from different mechanics all detailed above. How we use this information is portrayed upon collection and again below.
By removing yourself from one of our marketing platforms, this will not delete you from all of our marketing mechanics. To delete yourself from all platforms, please email your details to [email protected] detailing that you want to be deleted fully.
Data added to our marketing database is stored by different companies for different purposes. The purposes for each transfer (see above ‘sorting and transferring your data’) as detailed above are as follows:
How long do we hold your data?
We will hold your data for 18 months or until the need to use it for initial purposes diminish. If you do not interact with our marketing efforts within 18 months, you will be fully deleted from our marketing database. However, your data may still be used for contacting you in relation to your reservation or functions with the restaurants.